Have Questions?
Interested in Our Services?
Customized Collections
We understand that each hospital has their own unique needs. We are able to completely customize a plan just for you.
Comprehensive Reporting
Detailed remittance reports of payments are provided monthly or more often if requested.
Socially Responsible
Collection services provided with socially responsible techniques and payment plans with professional and effective patient contact.
Analytics
Client analysis and statistical reports available.
Skip Tracing
Automated Dialer
Tracking for Medicare bad debt recoveries
Credit Reporting
Charity policy screening and documentation available
Secure electronic or manual account placements accepted
Why use a collection agency?
Many debtors will often pay a collection agency even though they have never cooperated with the original credit. They realize you are serious, they don’t want a damaged credit rating, or they worry about the possibility of going to court. A collection agency often has resources and tools at its’ disposal that the original creditor does not have. Plus, collection agencies do not spend time juggling current accounts with past due accounts. They can concentrate on collecting your bad accounts receivable.
How long will it take for you to collect my money?
The short answer is, it depends. Many accounts are simply uncollectible, as the debtor may skip-out on purpose, file a bankruptcy, pass away, or just refuse to pay. The age of the debt can play a role in how long it takes to collect, as well. If the debt is old, and/or the debtor requires backup paperwork it can delay collection efforts.
What debts can be placed for collection?
Valid debts incurred by your business that you can substantiate. We primarily focus on medical collections. On small accounts (Under $25) we will not spend a lot of time on phone calls and letters if we do not receive payment fairly quickly.
If I decide to use your service, how do we get started?
Call us at (865) 523-7183 or our toll free number (855) 644-0301. You can also email us at reports12@reportsinc.com, or simply fill out the form below. We will then discuss our rates, procedures, and any additional questions you may have. We will also let you know what information is needed on the debtor in order for us to collect. We can accept new account information via your preferred communication method; secure email, USPS, fax, and of course, you are welcome to hand-deliver any information as we are local to Knoxville.
Our Office
601 South Concord Street, Suite 116
Knoxville, TN 37919, US
Contact Us
Phone (865) 523-7183
Fax (865) 521-7792
Toll Free (855) 644-0301
Office Hours
Mon-Fri: 8 am – 4:30 pm
Sat-Sun: Closed